tbeej Terms & Conditions — Please Read Before Using the Platform

1. Introduction

tbeej is an online casino and sports betting platform operated for the entertainment of adult players in Bangladesh. All services offered through tbeej, including live casino games, slot games, crash games, fish games, and sports betting markets, are intended solely for adults aged 21 years and above. tbeej reserves the right to verify the age and identity of any user at any time. Users who cannot confirm eligibility will have their accounts suspended pending verification.

These Terms and Conditions are provided in English, which is the language of record for this platform. tbeej may make available translations into Bengali (BN) for informational purposes, but in the event of any conflict between the English and Bengali versions, the English version shall prevail.

Key Terms at a Glance

2. Eligibility

To register and use the tbeej platform, you must meet all of the following eligibility requirements. tbeej reserves the right to request documentary evidence of eligibility at any point during the account lifecycle.

• You must be at least 21 years of age. Providing false date-of-birth information during registration is a material breach of these terms.
• You must be a natural person acting on your own behalf. Corporate accounts and accounts operated on behalf of a third party are not permitted.
• You must not be registered as a self-excluded player through any responsible gaming programme. If you have previously self-excluded, you must not attempt to create a new account.
• You must have the legal capacity to enter into a binding agreement under the laws applicable to your jurisdiction.
• You must not be an employee, director, officer, or close family member of an employee or director of tbeej or any of its affiliated game content providers.

tbeej may, at its sole discretion, decline to open an account for any applicant or close an existing account where the above criteria are not met or where tbeej reasonably suspects that eligibility requirements have been misrepresented.

3. Account Registration and KYC

To access the full tbeej platform — including depositing funds, placing wagers, and withdrawing winnings — you must register a valid account. Each player is permitted to hold one account only. Operating multiple accounts, whether under the same or different identity details, is strictly prohibited.

• You must provide accurate, current, and complete information during registration, including your legal name, date of birth, and a valid mobile number registered in your name.
• tbeej may require KYC (Know Your Customer) verification before processing any withdrawal request. KYC documents may include a government-issued national ID, passport, or driving licence.
• You are responsible for keeping your account password confidential. tbeej will never ask you for your password via email, chat, or phone. You must notify tbeej immediately if you suspect any unauthorised access to your account.
• tbeej may use automated systems and manual review to verify account information. Accounts that fail verification may be restricted or permanently closed.
• You may not transfer, sell, or otherwise assign your tbeej account to another person. Accounts are personal and non-transferable.

tbeej is committed to complying with all applicable anti-money laundering (AML) obligations. We may require additional documentation to confirm the source of funds for large deposits or withdrawal requests. Refusal to provide such documentation may result in account suspension and reporting to relevant authorities.

4. Deposits and Withdrawals

All tbeej account transactions are conducted in Bangladesh Taka (BDT). tbeej does not accept foreign currency deposits and does not conduct currency conversion. The following terms govern all deposit and withdrawal activity on the platform.

• The minimum deposit amount at tbeej is ৳200. There is no maximum deposit limit, though tbeej may apply enhanced due diligence to large deposit amounts.
• Deposits via bKash, Nagad, Rocket, and Upay are credited to your tbeej account within seconds of payment confirmation. Bank transfer deposits may take 1 to 3 hours.
• Withdrawals are processed to the same payment method used for the most recent deposit, where technically possible. tbeej does not process withdrawals to third-party accounts.
• tbeej processes bKash and Nagad withdrawals in under 5 minutes. Bank transfer withdrawals to major Bangladesh banks complete within 1 to 24 hours. Processing times may be extended if additional KYC verification is required.
• tbeej does not charge withdrawal fees on standard payouts. Third-party payment providers (e.g. bKash, Nagad) may apply their own transaction charges, for which tbeej bears no responsibility.
• tbeej reserves the right to delay or decline a withdrawal request pending completion of identity verification, anti-money laundering checks, or resolution of an active dispute.

Any funds deposited into a tbeej account that are determined to be the proceeds of fraud, money laundering, or any other criminal activity will be frozen immediately and reported to relevant authorities. tbeej cooperates fully with law enforcement and regulatory bodies in all such investigations.

5. Bonuses and Promotions

tbeej offers bonuses and promotional offers from time to time, including welcome bonuses for new players, reload bonuses, free spin campaigns, and seasonal promotions tied to events such as BPL, IPL, T20 World Cup, Eid, and Pohela Boishakh. All bonuses are subject to the following general conditions, as well as any specific terms stated at the time of the offer.

• All bonus funds are subject to wagering requirements before they can be converted to withdrawable cash. The applicable rollover multiplier is stated clearly in each bonus offer. Players must complete the full wagering requirement using real money stakes before bonus funds become eligible for withdrawal.
• Bonuses are awarded on a one-per-player basis unless stated otherwise. You may not claim the same welcome bonus or registration bonus more than once, regardless of whether you open additional accounts.
• tbeej reserves the right to cancel any bonus, promotion, or free spin award if it has reasonable grounds to believe the bonus was claimed through fraudulent means, duplicate accounts, or manipulation of the wagering system.
• Bonus funds and any winnings derived from bonus free spins cannot be used to meet minimum withdrawal thresholds unless the associated wagering requirements have been fully satisfied.
• tbeej may modify or withdraw any promotional offer at any time and without prior notice. Any such modification will not affect bonuses already validly claimed and accepted by a player prior to the modification taking effect.

Players who are identified as having systematically exploited bonus offers — including through matched betting, arbitrage betting, or other bonus abuse strategies — may have their bonus eligibility permanently revoked and any winnings derived from such activity voided.

6. Responsible Gaming

tbeej is firmly committed to promoting responsible gaming across its entire player base. The platform is strictly for entertainment and must never be used as a means of generating income or resolving financial difficulties. tbeej provides the following responsible gaming tools to all registered players, accessible directly from account settings.

• Deposit limits: Players may set daily, weekly, or monthly deposit caps on their account. Once set, a deposit limit cannot be increased for a minimum cooling-off period of 24 hours.
• Session time limits: Players may set a maximum session duration after which they will be automatically logged out, regardless of any ongoing activity.
• Cooling-off periods: Players may request a temporary break from all tbeej services for a defined period (minimum 24 hours, up to 6 weeks). During a cooling-off period, no deposits or wagers can be placed.
• Self-exclusion: Players who feel they need a longer break may request permanent or indefinite self-exclusion from the platform. Self-exclusion requests are processed immediately and cannot be reversed for a minimum period of 6 months.

If you believe your gambling is causing harm to yourself or others, please contact the tbeej support team at [email protected]. Our team can assist you in activating any of the above tools immediately. tbeej takes all responsible gaming requests seriously and will act on them without delay.

7. Prohibited Conduct

The following conduct is strictly prohibited on the tbeej platform. Any player found to have engaged in prohibited conduct will have their account permanently closed, all balances forfeited, and may be reported to relevant law enforcement or regulatory authorities.

• Using bots, automated scripts, artificial intelligence tools, or any other non-human means to interact with tbeej games or services.
• Colluding with other players to gain an unfair advantage in any game, including but not limited to live poker, live baccarat, and sports betting markets.
• Depositing funds that are derived from criminal activity, including fraud, theft, or any other unlawful source. tbeej is required by law to report suspicious transactions to relevant authorities.
• Opening more than one tbeej account for any reason, including to claim duplicate bonuses, circumvent a self-exclusion, or avoid account restrictions.
• Attempting to exploit any technical error, software glitch, or miscalculation in the tbeej platform or any game for financial gain. Any winnings obtained through such exploitation are void and will be reversed.
• Engaging in any activity that constitutes harassment, abuse, or threatening behaviour toward tbeej staff, support agents, or other players, including via live chat, email, or any other communication channel.

tbeej employs a combination of automated monitoring systems and human review to detect prohibited conduct. Detection may not be immediate, but tbeej reserves the right to take retroactive action on any account where prohibited conduct is identified, including reversal of previously credited winnings.

8. Intellectual Property

All content available on the tbeej platform — including but not limited to the tbeej brand name, logo, website design, game interfaces, promotional materials, graphics, text, software, and underlying code — is the exclusive intellectual property of tbeej or its licensed content providers. No part of the tbeej platform may be copied, reproduced, distributed, modified, or used for commercial purposes without the express prior written consent of tbeej.

The game content available on tbeej — including slot games, live casino titles, crash games, and sports data feeds — is provided under licence from third-party studios including Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, and Ezugi. All intellectual property rights in such content remain with the respective rights holders. Players are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only.

9. Limitation of Liability

To the maximum extent permitted by applicable law, tbeej's aggregate liability to any player in connection with their use of the platform — whether arising in contract, tort, negligence, or otherwise — shall not exceed the total deposits made by that player in the 30 days preceding the event giving rise to the claim. The following limitations apply specifically.

• tbeej is not liable for any interruption, suspension, or termination of the platform or any game resulting from technical failure, maintenance, or circumstances beyond tbeej's reasonable control, including network outages, natural disasters, or government action.
• tbeej is not liable for any loss of data, loss of profits, or any indirect, incidental, or consequential damages arising from the use or inability to use the platform, even if tbeej has been advised of the possibility of such damages.
• tbeej does not warrant that the platform will be free from errors, interruptions, or security vulnerabilities. While tbeej employs industry-standard SSL encryption and security practices, no digital platform can guarantee absolute security.
• Game outcomes at tbeej are determined by certified RNG (Random Number Generator) software provided by licensed third-party studios. tbeej makes no representation that any player will achieve any particular result or outcome from any game.

10. Account Suspension and Closure

tbeej reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice. The following circumstances may give rise to account suspension or closure.

• Breach of any provision of these Terms and Conditions, including age misrepresentation, prohibited conduct, or failure to complete KYC verification within a reasonable timeframe.
• Reasonable suspicion of fraud, money laundering, bonus abuse, use of bots or automated tools, or collusion with other players.
• Receipt of a self-exclusion request from the account holder, or identification of the account holder as a person who has previously self-excluded and re-registered in breach of these terms.
• A request or order from a competent authority, court, or regulatory body requiring tbeej to suspend or close the account.

Upon closure of an account for reasons other than breach of these terms or fraud, any remaining real-money balance (excluding bonus funds) will be returned to the player via their registered payment method within a reasonable timeframe. Where closure is a result of breach or fraud, tbeej reserves the right to forfeit the entire account balance.

11. Amendments to These Terms

tbeej reserves the right to amend, update, or replace these Terms and Conditions at any time. Where a material change is made, tbeej will endeavour to provide reasonable notice to registered players via the platform or email. The updated terms will be posted on this page with a revised effective date.

Your continued use of the tbeej platform following the posting of any updated Terms and Conditions constitutes your acceptance of those revised terms. If you do not accept the revised terms, you must stop using tbeej and may request account closure.

12. Governing Law and Disputes

These Terms and Conditions are governed by and construed in accordance with applicable law. Any dispute arising out of or in connection with your use of the tbeej platform that cannot be resolved through direct communication with tbeej support should be submitted in writing to [email protected]. tbeej is committed to resolving all player disputes in good faith and in a timely manner. Nothing in these terms limits your statutory rights as a consumer under applicable Bangladeshi law.

13. Contact Us

If you have any questions about these Terms and Conditions, or if you wish to raise a concern regarding your tbeej account, please contact us. Our support team is available 24 hours a day, 7 days a week, including all Bangladesh public holidays.

Email: [email protected] (plain text — not a clickable link). Response times are typically under 4 hours for account queries and under 1 hour for urgent payment issues raised during Bangladesh Standard Time (BST, UTC+6) business hours.